In the second quarter of 2022 UK insolvencies hit a 13 year high – last beaten in 2009 in the middle of the global financial crisis. This is economic environment which demands highly proactive credit-control and collections activity to ensure you maintain cash-flow. Are your collections strategies recession ready? The number of company insolvencies in England and Wales hit a…
An overview of what is driving the current increase in UK energy administrations and what being caught in an energy administration means for consumers. The recent increase in wholesale global gas prices has had an impact on the cost of energy in many countries. The main factor driving these price increases has been the Russian…
4 key considerations to guarantee success when making the decision to outsource debt collection or credit-control. Whilst many larger businesses will use an outsourced partner to support their inhouse collections, some businesses still have concerns which prevent them making the decision to outsource debt collection or credit-control. Fear of potentially damaging those all-important customer relationships,…
How customer-first collections can build customer loyalty and support cash collection At Barratt Smith Brown we believe collections not only play a critical role to secure cashflow but can also help build customer loyalty. Our customer-first collections strategy puts the customer at the heart of all our collections activity. By ensuring customers receive the right communication in…
