Igloo Customer Information – We are appointed by the Joint Administrators to collect any outstanding balances on Igloo Energy accounts. More information is available here.
I appreciate all of your help in getting our Environmental collections undertaken in such a rapid time. To have on our books over a million pounds (GBP) in debt where we as an organisation no longer have a contract and our lever to collect bins removed was extremely concerning for all.
It can as so much surprise that your dedicated collection team just really delivered and fast. To have 85% of this collection in 3 months and customer pledges for the remainder were great. I could finally sleep well at night. Communication has been great, the team have been accessible, and the monthly meeting worthwhile.
My company has been given confidence back by what your team can do and that we will certainly use you in the future.
We have been using Barratt Smith Brown since 2017. They have always acted to the highest professional standard and provided complete transparency at every step to ensure our commercial interests are protected.
Barratt Smith Brown have become an integral part of our AR process in providing debt collection services to support our internal Credit Control Teams. Their professionalism and performance are to be commended.