Barratt Smith Brown have appointed Ian Deacon (Head of UKB Debt Strategy and Analytics at British Gas) into the newly created role of Director of Utilities Collections.
The appointment demonstrates Barratt Smith Brown’s commitment to extending its existing portfolio of utilities clients and to establishing itself as the UK’s leading agency for outsourced utilities collections.
As Director of Utilities Collections, Ian brings a wealth of industry experience to the Barratt Smith Brown team. With a career that includes 18 years within British Gas business-to-business operations and finance, he is a highly experienced senior leader and analyst with extensive experience at developing and delivering industry leading business to business utilities collections strategies.
Leicester based Barratt Smith Brown, has already established a strong reputation for providing market-leading debt collection support to the utilities sector. Leveraging CEO Ashley Barratt’s 15 years of experience at Centrica, they have not only provided outsourced support to key industry players such as Business Stream, Bristol Energy and Shell, but have taken a lead role in managing collections for UK energy administration collections – handing over 75% of energy administration cases since 2018. Their expertise in energy administrations led to their key role in helping The Citizen’s Advice Bureau develop their Supplier of Last Resort – Good Practice Guide. The appointment of Ian shows Barratt Smith Brown’s commitment to continue to develop and deliver a comprehensive range of credit-control and collections solutions that will meet the ever-evolving needs and challenges of the utilities sector.
Barratt Smith Brown CEO, Ashley Barratt stated: “We are delighted to have Ian Deacon join the Barratt Smith Brown leadership team. His appointment highlights our commitment to expanding our business and forging a reputation for Barratt Smith Brown as the UK’s leading utilities collection agency.
Ian Deacon stated: “Following 18 great years client side at British Gas, I am looking forward to utilising my experience to help Barratt Smith Brown become the go to debt collection agency for utilities in the UK.”
For further press information please contact
Heather J Leveton, Marketing Director